Privacy Policy

Effective date: October 15, 2026

Central Iowa Radon ("Central Iowa Radon," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit centraliaradon.com, request a quote, schedule service, or communicate with us, and how we use, share, and protect that information.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or provide us with your information.

Information We Collect

Information you give us. When you request a quote, schedule a test or installation, or contact us, we may collect:

• Your name, email address, phone number, and mailing or service address
• Property details, such as home type, foundation type, and access instructions
• Appointment preferences and any notes you share with us
• Billing and payment information needed to complete a transaction
• Communications you send us by phone, email, text message, or web form

Information from our services. In the course of radon testing and mitigation, we collect information about your property, including radon test results, system design details, and photos of the work area and installed system.

Information collected automatically. When you visit our website, we and our service providers may automatically collect your IP address, browser and device type, pages viewed, referring website, and the date and time of your visit.

Information from others. We may receive your contact and property information from a real estate agent, home inspector, builder, or other party who refers you to us.

How We Use Your Information

We use the information we collect to:

• Respond to quote requests and questions
• Schedule, confirm, and remind you of appointments, and notify you when a technician is on the way
• Perform radon testing, design and install mitigation systems, and provide test results
• Send invoices, process payments, and keep business and warranty records
• Follow up on completed work and request feedback or reviews
• Improve our website, services, and customer experience
• Measure how well our advertising performs
• Meet legal, licensing, and regulatory requirements

Cookies, Analytics, and Advertising

Our website uses cookies and similar technologies to keep the site working, understand how visitors use it, and measure advertising results. These include Google Analytics, Google Tag Manager, and Google Ads conversion tracking.

These tools may collect information about your visit and your interactions with our ads and website. Google's use of this information is governed by Google's Privacy Policy. You can learn how Google uses data from sites that use its services at policies.google.com/technologies/partner-sites.

You can limit cookies through your browser settings, opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, and manage ad personalization at Google Ad Settings. Blocking cookies may affect how parts of our website work.

How We Share Your Information

We do not sell or rent your personal information. We share it only as described below:

• Service providers. We use trusted vendors to operate our business, such as scheduling and invoicing software (including Jobber), payment processors, website hosting, email, text messaging, and analytics providers. They may use your information only to perform services for us.
• People involved in your service. With your permission or at your direction, we may share test results or service details with your real estate agent, home inspector, builder, or another party involved in your transaction.
• Legal and regulatory requirements. We may disclose information when required by law, by our state radon licensing requirements, or to respond to valid legal process.
• Protecting rights and safety. We may share information to protect the rights, property, or safety of Central Iowa Radon, our customers, our employees, or others.
• Business transfers. If our business is sold, merged, or reorganized, customer information may be transferred as part of that transaction.

Mobile phone numbers and SMS opt-in data are never shared for marketing purposes. See the SMS Terms & Conditions below.

SMS Terms & Conditions

Data Retention

We keep personal information for as long as needed to provide our services, honor system warranties, keep required business and licensing records, and resolve disputes. When information is no longer needed, we delete it or store it securely.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No website, network, or storage system is completely secure, so we cannot guarantee absolute security.

Your Choices

• Text messages: Reply STOP to any message to opt out, as described in our SMS Terms & Conditions.
• Emails: Use the unsubscribe link in any marketing email, or contact us.
• Access and corrections: You may ask to review, correct, or delete the personal information we hold about you. We may keep some information when required by law or for legitimate business records.

Third-Party Websites

Our website may link to other sites, such as review platforms, social media, or our online quote and payment portals. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy or your information, contact us:

Central Iowa Radon
700 New York Avenue
Des Moines, IA 50313
Phone: 515-724-3018
Email: info@centraliaradon.com
Website: centraliaradon.com